Provides technical IT support and troubleshooting to internal users and resolves hardware/software issues.

Provides technical IT support and troubleshooting to end users, resolving hardware, software, and connectivity issues.

Provides technical support and product guidance to law firm clients via phone and email, troubleshooting issues and ensuring successful platform adoption.

Virtual assistant handles credit repair client onboarding, documentation collection, status tracking, and administrative workflow support for a growing client base.

Answer client questions, provide technical troubleshooting, and teach product functionality via phone and email to ensure customer success.

Verifies employment, education, licenses, and references for pre-employment screening by contacting employers, schools, and databases via phone, email, and fax.

Engages with customers in LATAM region on anti-piracy matters, addressing concerns and managing customer interactions.

Provides notary support services, assisting with document authentication and notarization processes for clients.

Intern investigates production issues, handles incident triage, and builds support tooling to keep the payments platform running smoothly.

Application Support intern investigates production issues, handles incident triage, and builds tooling to improve platform reliability and team efficiency.

Intern investigates production issues, handles incident tickets, and builds tooling to improve platform reliability and support team efficiency.

Manages customer onboarding, provides ongoing support, and coordinates between teams to ensure property listing customers succeed with the software platform.

Provides customer support to Korean-speaking players for a gaming company, handling inquiries and issues in their native language.

Handles inbound customer communications, schedules appointments, manages crew dispatch and communication, and documents operational processes for a power washing service company.

Provides frontline customer support to users of an ERP-native AI platform for financial operations.

Provides customer support via email and chat, responding to customer inquiries in German with friendly and personalized assistance.

Provides customer service support to healthcare providers, researchers, and patients regarding diagnostic testing and drug development solutions.

Provides customer support and assistance to users of a logistics and supply chain management platform.

Provides technical customer support for SaaS platform users, using SQL knowledge to troubleshoot and resolve database-related issues.

Assists clients with travel bookings, reservations, itineraries, and travel-related questions before, during, and after their trips.